I ranted in April about the stupidity of the Washington Capitals’ consideration of trading superstar Jaromir Jagr. I ended then by saying “Ted Leonsis, listen up! You want fans to pack MCI Center, get a good team, a consistently winning team. Don’t send players away and go with two-bit has beens and unproven rookies.” What follows is a verbatim e-mail exchange between myself and Caps majority owner Ted Leonsis from yesterday — following news reports that the Caps are trying to trade Jagr to the New York Rangers — in which he offers a rather opaque, and completely unenlightening, response.
Ted, the press has glorified you as the most responsive owner in the NHL, crafting personal responses to fans’ e-mails. That’s all you have to say on the most significant issue facing your franchise? Very dissapointing.
These posts are great. I now know why I keep coming back. Thanks!
Dear Mr. Leonsis,
I have been attempting to cancel my AOL service since September 26, 2003 to no avail! I called and asked to have every aspect of my AOL service cancelled! For one month, I received no charges, and then the following month, the charges began again. Every month thereafter I have been charged for 4 to 5 AOL services! Since I cancelled ALL AOL service on 9/26/03, I want you to refund ALL of the money that you have taken from my bank account since that time! Since I am a disabled adult receiving a limited income, I am presently in danger of losing the place I live because of your charges! I cannot believe that a company of your size has been allowed to operate using these fraudulent tactics!!! Currently, I do not have a computer, so it is ridiculous for you to suggest crediting my account or offering me another free service! I have made numerous phone calls to your representatives to try to resolve this matter. My next step is to communicate to the Better Business Bureau and the US Attorney General. I would appreciate your immediate attention to this matter!
Margaret O’Hanlon
March 3, 2004
Hey Ted,
Congratulations on hitting that kid. He deserved it. I was there and I was going to hit him. Thank you for sticking up for yourself. It’s too bad you had to apologise for PR, you shouldn’t have had too.
Tracey
Dear Ted,
I am sorry to bother you with my small problem but it is big one for me. I used to be a customer of AOL and I quitted about two years ago. My bank account has been charged by AOL for the last almost one and half years. I sent several emails to AOL and I had received no answer. I have big hope in you to solve my problem and put back to my bank account all the money that I was charged during the stated period.
Mohammed Al-Ghamdi
Ok; how about–do you beleive everything you read in the paper? And how about–” Hey Ted–I am posting your response on a public forum; “..nothing like full disclosure:-).Ted